FAQ

Q: What are your price ranges?

From $10 to $299, with a huge selection under $100 . Once you register and are approved, you will see all the prices.

Q: What is your return policy?

All sales are final. No refunds, returns or exchanges. If you have an order issue, contact Customer Service before sending any merchandise. See our Return Policies for contact details and guidance.

Do you sell your items individually?

No, we only sell wholesale to verified retailers. Feel free to contact us and we’ll give you info on a retailer near you.

What is your minimum order?

For 1st time clients there is a minimum of 6 pieces and it can be assorted. After your initial 1st order there is no minimum. Once you register and are approved, you will be able to see the item price. Furthermore, your credit card is never stored online.

What are your price ranges?

From $10 to $299, with a huge selection under $100. Once you register and are approved, you will see all the prices.

What are your business hours, location and contact details?

We are based in Los Angeles, California. Customer Service is available Monday–Friday, 9:00 a.m.–5:30 p.m. Pacific Time, excluding major holidays.

Email support@lamerchandise.com, call 877-201-5662, or call/text 213-864-8708. You can also reach us on WhatsApp. English and Spanish assistance is available.

How quickly will my order ship?

In-stock orders typically dispatch within 1–2 business days. Carrier transit time is additional. Orders ship from Los Angeles, Monday–Friday, excluding major holidays. Backordered items ship when available. Please contact us before ordering for a time-sensitive event.

Which carriers and shipping options do you offer?

We primarily ship with FedEx and use USPS in occasional cases. Available services depend on your destination and shipment. See our Shipping policy for processing and transit guidance.

How long does delivery take?

FedEx Ground transit within the contiguous United States typically takes 1–5 business days after dispatch. Other destinations and expedited services have different transit times. International delivery depends on the destination, selected service and customs clearance; duties or taxes may apply.

Published transit times are estimates. Any carrier delivery commitment is subject to the selected service's current terms, exclusions and availability. Contact us before ordering if you need a particular arrival date.

What is your return policy?

All sales are final. No refunds, returns or exchanges. If you have an order issue, contact Customer Service before sending any merchandise. See our Return Policies for contact details and guidance.

Do you dropship?

Yes, for an additional $5 per order, we can drop ship for you.

Do you do Private Labels?

Yes based on the quantity you order, we can change the labels on the product to yours for a fee of $.50-$2 per product. You will have to provide us with your labels.