Shipping policy
Order processing and dispatch
In-stock orders typically dispatch within 1–2 business days. Carrier transit time is additional. Orders ship from Los Angeles, Monday–Friday, excluding major holidays. Backordered items ship when available. Orders that require payment or address verification may take longer to process.
Carriers and available services
We primarily ship with FedEx and use USPS in occasional cases. Available ground and expedited services depend on the destination and shipment. Contact Customer Service to confirm available options for a time-sensitive order.
Domestic delivery
FedEx Ground transit within the contiguous United States typically takes 1–5 business days after dispatch. Other destinations and service levels have different transit times. For current carrier guidance, visit FedEx shipping information.
International delivery
International transit depends on the destination, selected service and customs clearance. Customs processing may add time, and duties or taxes may apply under the destination country's rules. Contact us for a shipment-specific estimate.
Delivery estimates
Published transit times are estimates. Any carrier delivery commitment is subject to the selected service's current terms, exclusions and availability. Please contact us before ordering if you need a particular arrival date.
Contact Customer Service
Email: support@lamerchandise.com
Toll-free: 877-201-5662
Call, text or WhatsApp: 213-864-8708 · Chat on WhatsApp
Monday–Friday, 9:00 a.m.–5:30 p.m. Pacific Time. Closed major holidays.
English and Spanish assistance available.